# Enterprise-tier request-threshold view for roadmap planning

> Build a customer-request view that filters for strategic segments and a minimum request count so roadmap meetings start from concentrated demand instead of anecdotes.

- Canonical HTML: https://growth.iangoh.com/growth-ideas/enterprise-tier-request-threshold-view-for-roadmap-planning/
- Source: [linear.app](https://linear.app/docs/customer-requests)
- GrowthDex source hub: [Linear Docs](/sources/linear-docs-linear-app/)
- Last checked: 2026-05-26
- Rarity: rare
- Budget: free
- Channels: Product, Analytics, Customer Success
- Stages: prioritization, b2b, roadmap, customer evidence
- Key metric: Example view: Enterprise tier plus at least 20 requests per issue, ordered by customer count

## Why this can grow

A raw pile of requests makes everything look equally important. A filtered view forces the harder question: which issues are repeated by the accounts that matter most? When product can sort by segment and request concentration, the roadmap discussion gets closer to revenue reality and farther from whichever complaint was forwarded most recently.

## Ian's take

From scaling consumer platforms across MENA and Southeast Asia, my default is to distrust growth work that only looks good in a slide. My bias is to treat this as a small market test first. Make the audience narrow, make the promise concrete, and let the first real response decide whether it deserves more work. I would run it small enough to learn quickly, then only scale the parts that real users repeat, save, reply to, or buy from. For this tactic, I would watch one clear growth signal before putting more time or budget behind it.

## Action plan

1. Define one narrow startup segment where enterprise-tier request-threshold view for roadmap planning can create a measurable lift.
2. Turn the tactic into one offer, page, campaign, or workflow for the Product and Analytics channel.
3. Use the evidence from linear.app to set the first version of the message, format, and audience.
4. Launch a small test for 7 to 14 days with one success metric: one measurable growth signal.
5. Review the result, keep the winning message, remove weak variants, and turn the learning into a repeatable growth playbook.

## Source-backed example

Linear's Customer Requests docs suggest a view for Enterprise customers where each issue has at least 20 requests, then ordering it by customer count to surface the highest-demand work.

## Adjacent tactics in the same lane

- [Customer email-domain auto-mapping for feedback identity](/growth-ideas/customer-email-domain-auto-mapping-for-feedback-identity/) - same source, 2 shared channels, 2 shared stages
- [Excluded internal domain list for clean customer views](/growth-ideas/excluded-internal-domain-list-for-clean-customer-views/) - same source, 2 shared channels, 2 shared stages
- [Dedicated feedback team for customer request intake](/growth-ideas/dedicated-feedback-team-for-customer-request-intake/) - same source, 2 shared channels, 1 shared stage
- [Customer page sorted by important and in-progress work](/growth-ideas/customer-page-sorted-by-important-and-in-progress-work/) - same source, 2 shared channels, 1 shared stage

## Read GrowthDex essays

Browse the plain-English essay index at [GrowthDex Blog](/blog/).

## Related GrowthDex essays

- [Feedback only helps when the customer stays attached](/blog/feedback-only-helps-when-the-customer-stays-attached/) - support-led growth, product strategy, switcher intent

## Advisory

If you want help turning this into a working growth system, Ian Goh offers advisory at https://iangoh.com/advisory.