Discourse Meta: Easily create Support categories using the discourse-solved plugin
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Original source
Discourse Meta: Easily create Support categories using the discourse-solved plugin
Coverage snapshot
meta.discourse.org currently informs 1 tactic and 1 GrowthDex essay.
- Channels: Community, Documentation, Support
- Stage tags: answer retrieval, community ops, queue hygiene, support architecture
- Essay categories: brand trust, community-led growth, support-led growth
- Niches: AI products, B2B software, developer tools, open-source software, SaaS
Cited GrowthDex tactics
- Discourse support category type with solved defaultsSpin up a dedicated support category type so answer workflows, solved states, and support-specific defaults exist before the queue gets noisy.
Cited GrowthDex essays
- The support queue should know what kind of thread it issupport-led growth, community-led growth, brand trust · 2026-05-30T08:40:00Z
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