# Intercom Blog: Your onboarding has a shelf life

- Canonical HTML: https://growth.iangoh.com/sources/intercom-blog-your-onboarding-has-a-shelf-life-intercom-com/
- Original source: https://www.intercom.com/blog/your-onboarding-has-a-shelf-life/
- Domain: intercom.com
- Latest check: 2026-05-30
- Channels: Activation, Onboarding, Product

## Cited GrowthDex tactics

- [Onboarding redesign when customer context broadens](/growth-ideas/onboarding-redesign-when-customer-context-broadens/) - Rebuild onboarding when the buyer, setup environment, or price point changes enough that the old first-run assumptions no longer fit.

## Related reading

- [GrowthDex Blog](/blog/)
- [All growth ideas](/growth-ideas/index.md)