# Intercom Help: Articles report

- Canonical HTML: https://growth.iangoh.com/sources/intercom-help-articles-report-intercom-com/
- Original source: https://www.intercom.com/help/en/articles/56653-articles-report
- Domain: intercom.com
- Latest check: 2026-06-08
- Channels: Documentation, Lifecycle, Sales Enablement, SEO, Support, Website

## Cited GrowthDex tactics

- [Intercom negative reaction pages before hero-copy refresh](/growth-ideas/intercom-negative-reaction-pages-before-hero-copy-refresh/) - Repair the articles that already trigger negative reactions before refreshing marketing copy that is not carrying the support load.
- [Intercom no-result search queue before help-center redesign](/growth-ideas/intercom-no-result-search-queue-before-help-center-redesign/) - Start the next help-center rewrite from no-result searches instead of redesigning the shell before you know which answers are missing.
- [Intercom FAQ collection linked from the website before the sales call](/growth-ideas/intercom-faq-collection-linked-from-the-website-before-the-sales-call/) - Use article-report audience filters to spot the questions visitors ask first, then link a tight FAQ collection from the marketing site before support or sales has to repeat the same basics.
- [Intercom lead-heavy help articles shared at the end of the trial](/growth-ideas/intercom-lead-heavy-help-articles-shared-at-the-end-of-the-trial/) - Use the article report to find help pages that leads read more than everyone else, then send those answers to trial users near the end of the trial instead of repeating them live in every sales call.
- [Article report sorted by reactions and conversations](/growth-ideas/article-report-sorted-by-reactions-and-conversations/) - Review article performance by negative reactions, conversations triggered, and no-result searches so content work follows actual customer friction.

## Related reading

- [GrowthDex Blog](/blog/)
- [All growth ideas](/growth-ideas/index.md)