# Intercom Help: Checklists explained

- Canonical HTML: https://growth.iangoh.com/sources/intercom-help-checklists-explained-intercom-com/
- Original source: https://www.intercom.com/help/en/articles/6612245-checklists-explained
- Domain: intercom.com
- Latest check: 2026-05-29
- Channels: Lifecycle, Onboarding, Product

## Cited GrowthDex tactics

- [Checklist auto-resolves from real product events](/growth-ideas/checklist-auto-resolves-from-real-product-events/) - Mark onboarding steps complete from actual user behavior instead of making customers click a fake checkbox after they already did the work.

## Related reading

- [GrowthDex Blog](/blog/)
- [All growth ideas](/growth-ideas/index.md)