# Intercom Help: Import your Zendesk ticket, user and organization data

- Canonical HTML: https://growth.iangoh.com/sources/intercom-help-import-your-zendesk-ticket-user-and-organization-data-inte/
- Original source: https://www.intercom.com/help/en/articles/9307237-import-your-zendesk-ticket-user-and-organization-data
- Domain: intercom.com
- Latest check: 2026-05-29
- Channels: Operations, Product, Sales, Support

## Cited GrowthDex tactics

- [Default owner routing for import edge cases](/growth-ideas/default-owner-routing-for-import-edge-cases/) - Give the importer a default team, teammate, or fallback contact so odd records land somewhere safe instead of blocking the whole switch.
- [Field-map preview with explicit skips before ticket import](/growth-ideas/field-map-preview-with-explicit-skips-before-ticket-import/) - Show switchers exactly which fields will map, which will be skipped, and which need a new destination field before they start the migration.

## Related reading

- [GrowthDex Blog](/blog/)
- [All growth ideas](/growth-ideas/index.md)