# Intercom Help: Simulations vs. Batch tests vs. Previews

- Canonical HTML: https://growth.iangoh.com/sources/intercom-help-simulations-vs-batch-tests-vs-previews-intercom-com/
- Original source: https://www.intercom.com/help/en/articles/14077180-simulations-vs-batch-tests-vs-previews
- Domain: intercom.com
- Latest check: 2026-05-30
- Channels: AI Support, Product, Support

## Cited GrowthDex tactics

- [Fin three-mode QA before AI agent go-live](/growth-ideas/fin-three-mode-qa-before-ai-agent-go-live/) - Use Preview, Batch tests, and Simulations together before an AI support workflow goes live so you catch both local mistakes and system-level failures.

## Related reading

- [GrowthDex Blog](/blog/)
- [All growth ideas](/growth-ideas/index.md)