Plain Changelog
plain.com backs 2 GrowthDex tactics. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Cited GrowthDex tactics
- Visible AI agent status in chatShow when an AI agent is actively handling the conversation so the customer knows which system is replying before the handoff gets blurry.
- Weekly Slack theme digest from support threadsGroup support conversations into themes and send the patterns to Slack each week so product and support can react to recurring pain before it becomes lore.