Plain Help Center
help.plain.com backs 3 GrowthDex tactics. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Cited GrowthDex tactics
- Business hours visible in the chat widgetShow support hours inside the chat widget so customers know the response window before silence starts feeling like neglect.
- Team-only Help Center readable by AIKeep a Help Center private to the team while still letting customer-facing AI use those articles as a support knowledge layer.
- Tier- or tenant-gated Help Center loginLet visitors authenticate by email, then admit only the tiers, tenants, companies, or named customers you actually support on that Help Center.