# Plain Help Center - Canonical HTML: https://growth.iangoh.com/sources/plain-help-center-help-plain-com/ - Original source: https://help.plain.com/article/help-center-authentication - Domain: help.plain.com - Latest check: 2026-05-28 - Channels: AI Search, Chat, Customer Success, Onboarding, Operations, Support, Website ## Cited GrowthDex tactics - [Business hours visible in the chat widget](/growth-ideas/business-hours-visible-in-chat-widget/) - Show support hours inside the chat widget so customers know the response window before silence starts feeling like neglect. - [Team-only Help Center readable by AI](/growth-ideas/team-only-help-center-readable-by-ai/) - Keep a Help Center private to the team while still letting customer-facing AI use those articles as a support knowledge layer. - [Tier- or tenant-gated Help Center login](/growth-ideas/tier-or-tenant-gated-help-center-login/) - Let visitors authenticate by email, then admit only the tiers, tenants, companies, or named customers you actually support on that Help Center. ## Related reading - [GrowthDex Blog](/blog/) - [All growth ideas](/growth-ideas/index.md)