PostHog Product for Engineers
newsletter.posthog.com backs 3 GrowthDex tactics. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Cited GrowthDex tactics
- Founder 30-second reply SLA for early usersTreat early-user replies like a live operating console: answer almost immediately while the user still has the tab open and the problem in front of them.
- Manual chat onboarding before self-serveSet up the first users manually over chat or in person before you automate signup, so you can watch friction show up in real time.
- One-click deployment bridge to self-serveAfter manual onboarding proves the core value, ship a one-click setup path that removes the biggest installation step for the next wave of users.