Substack Support: How do I set up welcome emails on Substack?
support.substack.com backs 2 GrowthDex tactics. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Substack Support: How do I set up welcome emails on Substack?
Cited GrowthDex tactics
- Substack new-reader survey in the welcome sequenceKeep the new-reader survey or an explicit reply ask inside the welcome sequence so the first email learns why the person subscribed before the second email starts guessing.
- Substack welcome email matches the entry pathWrite different welcome emails for free, paid, imported, and founding subscribers so the first inbox message reflects how the reader arrived instead of treating every signup like the same job.