Zendesk Help: About help center search for end users
support.zendesk.com backs 1 GrowthDex tactic. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Cited GrowthDex tactics
- Generative answer box with click-through sourcesShow an AI-generated answer on the search results page, but keep the supporting article links one click away so the user can verify the answer without starting over.