Zendesk Help: Promoting an article to the top of the section
support.zendesk.com backs 1 GrowthDex tactic. This page exists so readers and crawlers can follow the evidence trail from source to tactic.
Original source
Zendesk Help: Promoting an article to the top of the section
Cited GrowthDex tactics
- Promoted help articles for homepage first-click routingPin the few articles that answer the highest-volume problems so the first click from the homepage lands on the page most likely to stop a ticket.