Canva app policy and support links before review
Finish the support and policy links before you submit, because Canva treats the listing as part of the product handoff, not as optional packaging.
Why this can grow a startup
A lot of app teams still think trust gets handled on the company site later. Canva does not treat it that way. The listing itself requires support and policy links, which means the evaluation surface already expects the boring answers. That helps growth because the user can keep moving inside the marketplace instead of leaving to hunt for terms, privacy details, or a support path.
Company example
Canva's app-listing guide says listings require URLs for support and policy information, and those details must be completed in the Developer Portal before the app is submitted for review.
Source and metric
Source: Canva Apps SDK Docs: App listing guidelines
Canva requires app support and policy URLs on the listing before submission.
When to use it
Use this when Marketplaces, Trust, Product-led Growth is relevant to trust, support links, policy links and you can run a bounded test with a free budget.
When not to use it
Do not use it as a substitute for customer evidence, a clear owner, or a measurable stop condition. Local platform rules and market behavior still need checking.
Founder checklist
- Read Canva Apps SDK Docs: App listing guidelines and identify what is directly supported.
- Choose one channel context: Marketplaces, Trust, Product-led Growth.
- Define the test around Canva requires app support and policy URLs on the listing before submission..
- Set an owner, evidence window, and stop condition before launch.
Explore the context
Apply this with an operator
Choose product surfaces that compound distribution without hiding weak activation or retention.