Pre-provision matched users before tracker import
Before importing work from another tracker, provision users in the new system with the same email addresses and linked accounts so ownership and comments survive the move cleanly.
Why this can grow a startup
Migrations feel unsafe when the imported work loses authorship, mentions, or assignee context. Pre-provisioning users is not glamorous, but it removes one of the fastest ways for a switch to look broken. The buyer sees the old work land with recognizable owners, which makes the new system feel like continuity instead of a partial copy.
Company example
Linear's migration guide recommends provisioning users ahead of time and matching them with the same email address plus linked accounts so creators, assignees, mentions, and comments import properly.
Source and metric
Source: Linear · Browse Linear tactics
Creators, assignees, mentions, and comments import properly when users are pre-matched
Source discovered: May 25, 2026
When to use it
Use this when Onboarding, Product, Sales is relevant to migration, switcher intent, activation and you can run a bounded test with a free budget.
When not to use it
Do not use it as a substitute for customer evidence, a clear owner, or a measurable stop condition. Local platform rules and market behavior still need checking.
Founder checklist
- Read Linear and identify what is directly supported.
- Choose one channel context: Onboarding, Product, Sales.
- Define the test around Creators, assignees, mentions, and comments import properly when users are pre-matched.
- Set an owner, evidence window, and stop condition before launch.
Explore the context
Apply this with an operator
Choose product surfaces that compound distribution without hiding weak activation or retention.