Canny Help Center
5 source-backed GrowthDex tactics connected to Canny Help Center.
How to use this evidence
Review the linked source and the reported context before treating any tactic as a recommendation. The source hub is a research path, not a promise that the reported outcome will transfer unchanged to your market.
Tactics from Canny Help Center
Feedback capture from any webpage with source URL
Capture a request from the page where it came up, attach the voter immediately, and keep the source URL on the post so product sees the real context.
Public comment update emails every voter
Use a public admin comment to update everyone who voted on a request instead of leaving the post silent between status changes.
Public ETA on roadmap only when ready
Add a month-and-year ETA to a request when confidence is real, and choose whether that estimate shows publicly.
Segment-filtered voter list with opportunity value
Filter voters by segment and pair the request with open opportunities so the team can tell who wants the feature and what revenue is tied to it.
Status-change-sorted public roadmap
Order the public roadmap by the last status change so recently moved work stays visible without a manual pinning pass.
Apply this with an operator
Apply evidence from Canny Help Center to your market context.